As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
**Know Before You Go**
The reservation will be canceled in case of guest's no-show till 12:00 AM.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
**Fees**
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between USD 10 and USD 40 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The resort fee includes:Fitness center access
Fitness/yoga classes
Partner property beach club access
Partner property access
Internet access
Phone calls
In-room bottled water
Additional inclusions
All charges provided by the property are included. However, charges can vary, for example, based on length of stay or the room you book.